Todd Broadrick

I studied Technical Communication with an emphasis on Visual Design and a minor in Psychology. This prepared me to take on the first Technical Writer role at Tempus AI where I established what Technical Communication looks like at Tempus.

I completed a 7-course online certificate program that taught me how to apply the design thinking process to projects. This certificate taught me how to understand and empathize with users, conduct meaningful research, collect data, action on feedback, and build meaningful mockups and prototypes in Figma.

• Designed and launched a complete revamp of an AI Agent Builder platform, driving adoption of 500+ users in the first week.
• Implemented enterprise-grade AI governance to ensure compliance and data security.
• Directed a company-wide Generative AI research initiative, accelerating overall Gen AI adoption by 40%.
• Designed an AI chat platform that cut internal intranet search time in half and reached 50% company-wide adoption within one month.
• Strengthened user feedback loops through data-driven insights, increasing overall satisfaction.
• Streamlined data product workflows, reducing creation time by 60% and accelerating product delivery.

• Reorganized the technical handbook, reducing overall navigation time by 35%.
• Led 5+ cross-departmental workshops, aligning documentation standards across product, design, and engineering teams.
• Authored comprehensive content guidelines adopted by 8 product teams, improving clarity and consistency across 200+ assets.

• Developed and maintained course documentation improving educational content quality.
• Implemented modular content using oXygen DITA Editor, optimizing content management.
• Authored standard operating procedures (SOPs) to streamline workflows and improve team efficiency.